{"id":12,"date":"2026-02-23T17:36:31","date_gmt":"2026-02-23T17:36:31","guid":{"rendered":"https:\/\/houlihane.co.uk\/blog\/?p=12"},"modified":"2026-02-23T18:07:46","modified_gmt":"2026-02-23T18:07:46","slug":"feature-slip-and-false-advertising","status":"publish","type":"post","link":"https:\/\/houlihane.co.uk\/blog\/feature-slip-and-false-advertising\/","title":{"rendered":"Feature slip and false advertising"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The usual process for specifying a feature goes like this:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Specify the materials and the dimensions<\/li>\n\n\n\n<li>Receive a <em>devis<\/em> and review it<\/li>\n\n\n\n<li>Send back the signed <em>devis<\/em><\/li>\n\n\n\n<li>Work is done<\/li>\n\n\n\n<li>Architect checks the work and authorises the invoice.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">So we specified window boards, 38mm thick from solid wood to match the new window frames.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"532\" src=\"https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-17.08.51-1024x532.png\" alt=\"Window board from the side. Plywood layers clearly visible.\" class=\"wp-image-13\" srcset=\"https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-17.08.51-1024x532.png 1024w, https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-17.08.51-300x156.png 300w, https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-17.08.51-768x399.png 768w, https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-17.08.51.png 1341w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">It does look a little suspicious from the side, and from the top there is a clear and ugly join line.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"880\" height=\"210\" src=\"https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-17.16.01.png\" alt=\"Window board from above\/front\" class=\"wp-image-14\" srcset=\"https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-17.16.01.png 880w, https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-17.16.01-300x72.png 300w, https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-17.16.01-768x183.png 768w\" sizes=\"auto, (max-width: 880px) 100vw, 880px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Naturally, we complained that this isn&#8217;t what we agreed to pay for and the price should be reduced. Expecting to pay about 50% of the original quote, and to still be disappointed with the end result.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"475\" height=\"261\" src=\"https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-17.27.23.png\" alt=\"\" class=\"wp-image-16\" srcset=\"https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-17.27.23.png 475w, https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-17.27.23-300x165.png 300w\" sizes=\"auto, (max-width: 475px) 100vw, 475px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The charge was \u20ac158 per linear meter, 36mm thick exotic wood. The reduction for using 9mm plywood with a strip glued to the edge was 2 per meter. The enterprise takes us for idiots. We can not really do much other than plan to replace this \u20ac312 (plus paint) mistake and write google reviews (which people in France have not really yet started to use).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now, we have to question if the architect understands what contreplaqu\u00e9 is, and how it differs from solid wood, and if the supplier lied to him about planing down a solid piece to make this, or if he didn&#8217;t actually talk to them. The fact remains that the content is clearly visible from the side.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><mark style=\"background-color:#ffffff\" class=\"has-inline-color\">Le contreplaqu\u00e9 est un&nbsp;<\/mark>panneau de bois robuste et stable, constitu\u00e9 de fines feuilles (plis de 0,8 \u00e0 4 mm) superpos\u00e9es \u00e0 fils crois\u00e9s et coll\u00e9es \u00e0 chaud<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lesson learned, if the work done does not match the specification, insist that it is removed and the damage made good. There is no good to be had from asking for a good-faith accommodation to be made.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"330\" height=\"301\" src=\"https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-18.06.27.png\" alt=\"Close-up showing alternating plywood layers\" class=\"wp-image-23\" srcset=\"https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-18.06.27.png 330w, https:\/\/houlihane.co.uk\/blog\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-23-at-18.06.27-300x274.png 300w\" sizes=\"auto, (max-width: 330px) 100vw, 330px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>The usual process for specifying a feature goes like this: So we specified window boards, 38mm thick from solid wood to match the new window frames. It does look a little suspicious from the side, and from the top there is a clear and ugly join line. Naturally, we complained that this isn&#8217;t what we [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/houlihane.co.uk\/blog\/wp-json\/wp\/v2\/posts\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/houlihane.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/houlihane.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/houlihane.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/houlihane.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":4,"href":"https:\/\/houlihane.co.uk\/blog\/wp-json\/wp\/v2\/posts\/12\/revisions"}],"predecessor-version":[{"id":24,"href":"https:\/\/houlihane.co.uk\/blog\/wp-json\/wp\/v2\/posts\/12\/revisions\/24"}],"wp:attachment":[{"href":"https:\/\/houlihane.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=12"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/houlihane.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=12"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/houlihane.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}